Cookie Policy

This Cookie Policy explains how Chitral Rides uses cookies and similar technologies when you visit our website, use our mobile application, or access any related online services. By using Chitral Rides, you agree to our use of cookies and tracking technologies as described in this Cookie Policy.

We use cookies to improve the functionality, performance, security, and user experience of our platform. Cookies help us understand how users interact with our website and services, remember preferences, and provide a smoother experience for passengers, drivers, and visitors.

What Are Cookies?

Cookies are small data files placed on your computer, mobile phone, tablet, or other device when you visit a website or use an online service. These files store information that helps the website remember your actions, preferences, and activity.

Cookies are commonly used to help websites function properly, improve loading speed, keep users logged in, remember language or location preferences, analyze website traffic, and protect accounts from unauthorized access.

For Chitral Rides, cookies and similar technologies may help us improve our website performance, remember user preferences, enhance security, and provide a better experience for people using our ride-booking services.

Why Do We Use Cookies?

Chitral Rides uses cookies for several important reasons. Some cookies are essential for our website and services to work properly. These cookies allow basic features such as page navigation, account login, secure access, form submission, and service functionality.

Other cookies help us understand how visitors use our website, which pages are visited, how long users stay, and whether any errors occur. This information helps us improve the platform, fix issues, and make Chitral Rides easier and more reliable to use.

We may also use cookies to remember your preferences, improve your browsing experience, personalize content, and provide relevant service updates or promotional information where applicable.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website or platform to function correctly. They are usually set in response to actions made by you, such as logging in, setting privacy preferences, submitting forms, or accessing secure areas. Without these cookies, some parts of the Chitral Rides website or services may not work properly.

Performance and Functionality Cookies

These cookies help improve the performance and functionality of our website. They may remember your preferences, improve loading speed, and make your browsing experience smoother. Although these cookies are not always essential, disabling them may affect some website features.

Analytics and Customization Cookies

These cookies collect information about how users interact with the Chitral Rides website. This may include pages visited, time spent on pages, traffic sources, and technical issues. We use this information in an aggregated form to improve our services, user experience, and platform performance.

Security Cookies

These cookies help protect Chitral Rides users by detecting suspicious activity, preventing fraud, protecting login sessions, and improving account security. They help us keep passenger, driver, and platform information safer.

Advertising and Promotional Cookies

Where applicable, Chitral Rides may use cookies to show relevant advertisements, offers, promotions, or service updates. These cookies may help prevent the same advertisement from appearing repeatedly and may help us understand the effectiveness of marketing campaigns.

Cookies and Mobile App Technologies

In addition to website cookies, the Chitral Rides mobile application may use similar technologies such as device identifiers, analytics tools, app performance tracking, and local storage. These technologies help us improve app functionality, detect crashes, remember settings, support login sessions, and provide better ride-booking features.

These technologies may also support important app functions such as location-based ride services, push notifications, driver availability, and service performance monitoring.

Your Choices Regarding Cookies

You have the right to decide whether to accept or reject non-essential cookies. When available, you may manage your cookie preferences through a cookie banner or privacy settings provided on our website.

You can also control cookies through your web browser settings. Most browsers allow you to block, delete, or manage cookies through the browser’s “settings,” “options,” or “preferences” menu.

If you choose to reject or disable cookies, you may still be able to use the Chitral Rides website. However, some features may not work properly, and your experience may be limited. For example, login sessions, saved preferences, forms, security features, or personalized content may be affected.

For the Chitral Rides mobile app, you may manage permissions such as location, notifications, camera, and storage through your device settings. Disabling certain permissions may affect ride booking, driver matching, location detection, or notification features.

Third-Party Cookies and Services

Chitral Rides may use trusted third-party services to support website analytics, maps, payment processing, notifications, advertising, security, or app performance monitoring. These third parties may use cookies or similar technologies according to their own privacy and cookie policies.

We take reasonable steps to work with trusted service providers who handle data responsibly and use information only for permitted purposes related to Chitral Rides services.

Updates to This Cookie Policy

Chitral Rides may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our services. Any updates will be posted on our website, mobile application, or other official channels.

Continued use of Chitral Rides after updates are posted means you accept the revised Cookie Policy.

Contact Us

If you have any questions about our use of cookies or similar technologies, please contact Chitral Rides support.

Chitral Rides

Location: Chitral, Pakistan

Email: support@chitralrides.com

We value your privacy and are committed to providing a safe, transparent, and reliable experience for all Chitral Rides users.